A high-resolution PDF with embedded fonts and graphics is ideal, but in most cases we can work with whatever file format you have. Other Preferred file formats include…

• .INDD Adobe Indesign
• .AI Adobe Illustrator
• .PSD Adobe PhotoShop
• .EPS Encapsulated Post Script
• .TIF Tagged Image

We always strive to use the most economical method to deliver your printing. Most orders ship by UPS or FedEx Ground. Larger orders ship via truck.

When receiving your product, we urge you to check for any outward signs of damage or shortage before signing for the shipment. If you see any damages or shortages, please note this on the driver’s paperwork (or electronic screen) before signing; this is the only recourse we have against the freight company in the event of a freight claim.

We accept MasterCard, Visa, Discover and American Express.

If you are located in or around the Washington DC metro area, we can often bill you for printing services once we have established an ongoing relationship with you.

Yes. We offers a 100% Satisfaction Guarantee. If you are not happy with your product, notify us within seven (7) business days of receiving your order. If the product is deemed to be faulty, we will, at our discretion, either reprint or rework your order to the original specifications or refund the amount of the order once it is returned to us. If you should ever have any questions about your printing project, please contact our Customer Service department at (301) 728 1291, or via email.